Marketing Management (14th Global Edition) - download pdf or read online

By Philip Kotler, Kevin Keller

ISBN-10: 0273753363

ISBN-13: 9780273753360

For undergraduate and graduate classes in advertising management.

Stay at the state-of-the-art with the most advantageous textual content that displays the newest in advertising and marketing idea and practice.

This identify is a Pearson international variation. The Editorial staff at Pearson has labored heavily with educators all over the world to incorporate content material that is specifically proper to scholars outdoor the United States.

The global of selling is altering everyday–and to ensure that scholars to have a aggressive area, they wish a textbook that displays the easiest of today’s advertising thought and practices. advertising administration is the most advantageous advertising textual content simply because its content material and association continually mirror the most recent adjustments in today’s advertising and marketing idea and perform.

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Extra info for Marketing Management (14th Global Edition)

Sample text

Royal Bank of Canada Thinking of its business in terms of customer segments rather than product segments, Royal Bank of Canada (RBC) has put each of its roughly 11 million clients into meaningful segments whose profitability it can measure. In the process, it discovered a sizable subsegment of customers hidden within its broader categories of wealth preservers and wealth accumulators. Dubbed snowbirds, these individuals spent a number of months each winter in Florida, where they were experiencing difficulties establishing credit as well as missing their Canadian communities, particularly the familiarity of the French-Canadian accent and fluency in French.

40 The Product Concept The product concept proposes that consumers favor products offering the most quality, performance, or innovative features. However, managers are sometimes caught in a love affair with their products. They might commit the better-mousetrap fallacy, believing a better product will by itself lead people to beat a path to their door. A new or improved product will not necessarily be successful unless it s priced, distributed, advertised, and sold properly. The Selling Concept The selling concept holds that consumers and businesses, if left alone, won t buy enough of the organization s products.

Steel in the United States, from a foreign firm in Japan or Korea, or from a minimill such as Nucor at a cost savings, or it can buy aluminum for certain parts from Alcoa to reduce the car s weight, or engineered plastics from Saudi Basic Industries Corporation (SABIC) instead of steel. S. Steel would be thinking too narrowly about its competition if it thought only of other integrated steel companies. S. Steel is more likely to be hurt by substitute products than by other steel companies. Marketing Environment TerraCycle The marketing environment consists of the task environment and the broad environment.

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Marketing Management (14th Global Edition) by Philip Kotler, Kevin Keller


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