By Hannes Hauswald
Despite extensive anecdotal proof, little is understood in regards to the antecedents and results of stakeholder belief while facing a family members company. the subject has bought little systematic realization, that's striking given its significance as a possible aggressive virtue for relations companies and the impression of kin companies in lots of markets world wide. In his dissertation, Hannes Hauswald attempts to handle this hole. during 3 essays, he explores what drives stakeholder belief whilst facing family members companies. additionally, he sheds mild at the results of stakeholder belief for relations companies and proper contingency factors.
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Additional resources for Stakeholder Trust in Family Businesses
As I discuss in greater detail below, this implies an individual-toorganization level of analysis, wherein the stakeholder judges the trustworthiness of relevant organizational actors and components. , 2011). , & Hack, A. (Forthcoming). Impact of family control/influence on stakeholders' perceptions of benevolence. Family Business Review. H. 1007/978-3-658-01603-6_4, © Springer Fachmedien Wiesbaden 2013 The Influence of family ownership on stakeholders’ perceptions of trustworthiness 39 to mention that this study focuses purely on primary nonfamily stakeholders, such as customers, employees, distributors, suppliers, and bankers (Clarkson, 1995).
In its most extreme form, trust becomes unreflective because it is based on routine, defaults, or norms (Janowicz-Panjaitan & Noorderhaven, 2009). , Fryxell, Dooley, & Vryza, 2002) distinguish between cognitive-based trust and affect-based trust. Cognitive-based trust is based on good reasons that constitute evidence of trustworthiness. Both differentiations of trust are interconnected in that cognitive-based trust is related to calculative trust, and relational trust is related to affect-based trust.
Increased trustworthy behavior helps family businesses to positively influence their reputation by increasing the satisfaction levels of its stakeholders. , 2010). Antecedents and outcomes of stakeholder trust in family businesses 27 However, not all family businesses are identical in their desire to preserve socioemotional wealth, which helps explain why they vary in their demonstration of trustworthy behavior (Pearson, Carr, & Shaw, 2008). Gomez-Mejia et al. ” Likewise, one can argue that with increasing family influence, the overlap between family identity and organizational identity increases.
Stakeholder Trust in Family Businesses by Hannes Hauswald